How do I make an exchange?

We're so sorry to hear your gift wasn't a perfect match. We'd love to help you find the right one. Here's how:

  1. Call 1.877.523.3123 or email wecare@jafgifts.com with your order number and the name of the product you'd like to exchange*.
  2. We send you a FREE return shipping label
  3. We receive your item, you receive a full refund back to your original form of payment
  4. Place your order for the new item.

 *Exchanges must be unused, and in the original packaging.

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