I am returning an item purchased with a gift certificate. How does that work?

We're so sorry to hear your gift wasn't a perfect match. We gladly accept returns and will be happy to provide you with a Jaf Credit so you can find something that'll make you smile. Here's how:

  1. Call 1.877.523.3123 or email wecare@jafgifts.com with your order number and the name of the product you're returning in its original condition*
  2. We send you a FREE return shipping label
  3. We receive your item, you receive a Jaf Credit good on any of the thousands of exquisite items we carry

 *Returns must be unused, and in the original packaging.

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